How to disable an unknown tracker
Use these steps if you found this device after receiving an unknown tracker alert, or if you need to stop it from sharing new location reports.
Personal safety
Move somewhere safe before handling the device
If you feel at risk, go to a safe public place and contact local law enforcement or a trusted person. Save screenshots of the alert and map before disabling the tracker if it is safe to do so.
Confirm the device
- Device
- NacreInk NI168
- SKU
- NI168-ORANGE
- Model ID
- 0x2C32E2
- Color
- Orange
Disable the tracker
- 1
Locate the button
Find the single raised button on the right side of the device.
- 2> 5 SEC
Press and keep holding
Press and hold the right-side button continuously for more than 5 seconds.
- 3
Release after 5 seconds
Release the button. The device powers off and stops Bluetooth location advertising.
What happens after disabling
- The tracker stops sending new location reports to the tracking network.
- The owner may still be able to see the last location reported before the device was disabled.
- Powering off does not factory reset the device or remove its existing owner association.
How to re-enable the tracker
Press the right-side button once briefly to wake the device. If it is still associated with an owner, it can resume normal tracking-network operation.
Owner-only removal and factory reset
Factory reset is not required to stop location reporting. To transfer or erase your own device, first remove it from the tracking app. Then press the right-side button three times quickly and press and hold it a fourth time for more than 2 seconds, until the reset cue.
Do not open the enclosure
This device has an internal rechargeable battery. Do not pry it open, crush it, burn it, or expose it to excessive heat. Stop using it if it is damaged, swollen, leaking, or unusually hot.
Need more help?
Android can play a sound, show where an unknown tracker moved with you, and reveal available identification details. Follow the safety steps shown in the alert.
Instructions last updated: 2026-08-10. The physical disablement procedure on this page applies to the device identity shown above.